Return & Exchange Policy

Because every GLAMEEZ garment is individually crafted upon order, we do not operate on a mass fast-fashion model. Each piece is tailored specifically for you, which means we cannot support open-ended inventory returns. We do, however, provide size exchanges and complete resolutions for defective items.

Size & Fit Exchanges

• If your garment does not fit as expected, you can request an exchange within 48 hours of delivery.

• We offer one complimentary size exchange per order.

• Garments must be unused, unwashed, with all original tags attached, and in original packaging.

• Once received and inspected at our studio, your replacement size enters our production queue and ships within 3–4 business days.

Returns & Store Credit

• We do not offer direct monetary refunds or cash returns for change-of-mind.

• If an exchange is not desired, we issue a GLAMEEZ Store Credit (valid for 6 months) for the order amount once inspected.

• For partial COD orders, the 25% advance deposit is non-refundable.

Damaged or Incorrect Items

• Report transit damage or manufacturing defects within 48 hours of delivery to support@glameez.com with your Order ID and photo/video proof. We will replace the piece promptly at zero extra cost.